Help Centre

Am I eligible to open an account with Pay iO?

If you have a Limited Company incorporated within the UK, or you are a Sole Trader with the eligibility to work in the UK, you are eligible for a Pay iO account, subject to approval.

There are however various industries that present an unacceptable risk and would not be eligible, these include:

Pay iO Prohibited BusinessTypeRisk Level
Crypto currency trading or other Crypto currency businessesCryptoRestricted
Anonymous or Numbered Accounts, Shell Banking Financial ServicesFinancial ServicesProhibited
Cash and Cheque Handling: Cheque Cashing, Deposit Taking, Cash Transfer Financial ServicesFinancial ServicesProhibited
Credit repair, Debt RestructuringFinancial ServicesProhibited
Debt recovery, Debt Settlement, Debt CollectionsFinancial ServicesProhibited
Financial Pyramid or Ponzi SchemesFinancial ServicesProhibited
Lottery, Gambling and Gaming, including payoutsFinancial ServicesProhibited
Financial Institutions (eg: MSBs, PSPs or EMIs, etc)Financial ServicesProhibited
Any industry known to be an illegal industry in its local jurisdictionIllegal ServicesProhibited
Illegal Drugs and NarcoticsIllegal ServicesProhibited
The sale or distribution of stolen goods (including digital and virtual goods), counterfeit goods and violation of intellectual property, or items that violates individual privacy (revenge porn)Illegal ServicesProhibited
Any products harmful to human health-tobacco, e-cigarettes and e-liquid, CBD products (pharmaceutical products are subject to Pay iO approval)Other ServicesRestricted
Operating a business that requires a license or special permit without obtaining such license (i.e. Unregulated Auction Houses)Other ServicesProhibited
Production of Adult or Violent contentOther ServicesProhibited
Production or Distribution of Offensive Weapons: Ammunition, Firearms, Explosives, Complex Weapons (i.e. guided missiles), PoisonsOther ServicesProhibited
Psychic ServicesOther ServicesProhibited
Selling, hosting, distributing, producing or promoting offensive materials, including materials that incites or promotes racial hatred or discrimination based on gender, race, religion, national origin, physical ability, sexual orientation, or ageOther ServicesProhibited
Transactions involving Human OrgansOther ServicesProhibited
Sanctioned individuals and entitiesSanctionsProhibited
Dealers in precious metals and stonesOther ServicesProhibited